Job Details

Job Description
This is a remote contract role for a Donation Management Specialist. The Donation Management Specialist will provide excellent customer service by taking inbound calls from donors for various charities, non-profit and for-profit companies. This position will require excellent data and financial security protocols. As well as, accurate data entry. There are no health benefits offered, and it is a contract position (1099).

You must reside inside the Continental United States.

Please complete this application for consideration for the openings:



website:

email: ...@wildfirevirtualservicellc.com

call/text: 936-###-####

Requirements
Requirements

• Experience in customer service or related field preferred
• Excellent verbal and written communication skills in English; bilingual a plus
• Good problem-solving skills and ability to think critically and creatively in handling customers' issues
• Ability to multitask, prioritize, and manage time effectively
• Ability to work independently and as part of a team
• Experience with Microsoft Office and familiarity with customer service software, preferred
• MUST pass a background check
• Must have a PC with Windows 10 or 11...**Chromebook, I-pad, and Mac computers are NOT compatible**
• Must have high speed internet (hardwired only, not Wi-Fi)
• Must have a dedicated phone line without voice mail.
• High school diploma or higher preferred

• Excellent support team
• Set your own schedule
• Flexible hours
• Be your own boss
• Valuable time with family