Job Details

CUSTOMER SERVICE REPRESENTATIVE
Full-time opportunity!
TWO MEN AND A TRUCK Lubbock is NOW HIRING enthusiastic, customer focused individuals! The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others. Moving is stressful - join our team and let's take the stress out of our customers' day.
RESPONSIBILITIES
* Provide outstanding customer service on all calls and online inquiries
* Recommend moving services and products based on cost, availability, and customer specifications
* Enter, schedule and coordinate customer moves
* Prepare and accurately complete all required paperwork
* Follow-up with customers post-move to ensure satisfaction
* Calmly and professionally handle customer concerns, complaints or customer service issues
* All other duties as assigned
REQUIREMENTS
* High school diploma or equivalent
* 100% drug free
* Excellent customer service skills; effective listening and communication
* Friendly, positive voice, enjoys talking with others and assisting with their needs
* Strong computer skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Lubbock, Texas. The employer at this location is TMT Lubbock LLC.