About the Role
Join our team as a Seasonal Stockroom Operations Associate, where you'll play a vital role in enhancing customer experiences through excellent service and efficient store operations. You will be responsible for processing freight and supporting omni-channel fulfillment effectively.
What You'll Do
Receive and process products, handling truck shipments, and executing stockroom operations and omni-channel tasks seamlessly.
Replenish the sales floor based on sales performance and seasonal needs to maintain optimal inventory levels.
Engage with customers by greeting them and assisting with their product inquiries and needs.
Uphold product protection standards to ensure the safety and security of merchandise.
Support the training of new hires on Kohls standards including product knowledge, inventory management, and operational procedures as directed.
All associate roles at Kohls involve:
Acting with integrity and fostering teamwork in a welcoming and inclusive environment.
Using good judgment when making decisions and collaborating with the right partners.
Demonstrating a strong customer service approach, anticipating needs, and resolving issues effectively.
Assisting cash register and customer service departments to ensure fast service while enriching the customer experience.
Meeting or exceeding personal performance goals, including productivity and customer loyalty initiatives.
Managing multiple tasks efficiently within designated timelines.
Adhering to company policies and safety standards for the well-being of everyone.
Following directions from supervisors and engaging constructively with team members.
Taking on additional responsibilities as required.
What Skills You Have
Required
Strong customer service skills with the ability to multi-task and focus on detail.
Effective verbal and written communication abilities.
No prior retail experience is necessary.
A minimum age of 16 years.
Availability to work flexible hours, including days, nights, weekends, and holidays.
Preferred
Experience in client-facing retail or service roles.
Pay Starts At: $13.50