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Assistant Store Manager

  2026-05-27     Insomnia Cookies     Lubbock,TX  
Description:

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Lubbock, TX store located at 1301 University Ave, Lubbock, TX 79401.KEY RESPONSIBILITIES:Operational Execution* Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists* Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards* Support ordering, inventory accuracy, and shrink control* Assist in schedule creation and labor execution to meet operational targetsTalent & Team Development* Support recruiting, interviewing, onboarding, and training of new staff* Deliver consistent coaching and real-time performance feedback* Hold team members accountable to standards while reinforcing a growth mindset culture* Ensure onboarding and training programs are executed to company standardsLeadership & Ownership* Manage bakery operations independently in the absence of the BOM* Model urgency, accountability, and operational discipline* Partner with BOM and Area leadership to identify operational gaps and implement solutions* Maintain continuity of operations during leadership transitions or staffing shortages* Other duties as assignedWHAT SUCCESS LOOKS LIKE* Able to independently execute all BOM-level administrative and operational tasks* Bakery is fully staffed, trained, and operating at high standards* Strong culture of accountability and consistency* Acts as a reliable operational leader during any coverage scenario* Demonstrates clear readiness and upward mobility toward a BOM roleQUALIFICATIONS & EXPERIENCE:* 1+ year leadership experience in restaurant, retail, or hospitality operations* Strong operational discipline and attention to detail* Ability to coach and develop hourly team members* Comfortable working in fast-paced, high-volume environments* Ability to perform all bakery roles during peak business periods* Strong communication and problem-solving skillsSWEET POSITION PERKS:* Competitive pay + bonus eligibility* Medical, dental, vision & pet insurance* Paid vacation + wellness days* Career development pipeline into BOM leadership* Free cookies every shift* Fun, fast-paced team culture


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