Main Event Entertainment - - Responsibilities: Develop hourly team members to exceed guest expectations; Demonstrate proactive leadership to ensure positive staff and guest experiences through personal interactions; Interact with guest service-focused team members in recruiting, hiring, coaching, training, and professional development; Live our core values and lead others to do so while collaborating with the management team to achieve high-quality and timely results; Oversee all aspects of the business from minor details to the big picture