Job Details

Financial Screener

Main Clinic - Lubbock, TX 79401

Overview

Position Type Full Time Job Shift Day

Description

The Financial Screener position is a service-oriented position, which demands cheerful, friendly, and polite demeanor at all times. This position serves as an ambassador for CHCL, and must support the philosophy and the mission of our organization. This individual will perform advanced intake and screening procedures requiring application of computerized systems and evaluation of client income; learn income guidelines and apply them in a conscientious and fiscally prudent manner. This position requires meticulous attention to detailed record keeping and tracking of client information. Duties include, but are not limited to:

• Screens, interviews and communicates with all families applying for services and collects/verifies pertinent demographic, financial and other family data. Documents and scans information into EHR accounts.
• Acts as a liaison between DSHS staff and applicants - tracking application progress and conducting regular follow-ups to facilitate timely approvals and completion of applications.
• Assists clients with completion of necessary enrollment procedures and scans into EHR. Explains to patients and obtains their signatures for the Consents to Treat, Rights & Responsibilities, HIPAA, Telehealth, and the Authorization for the Release of Information.
• Pursues applicants for missing or incomplete information necessary to enroll in programs, including phone calls, letters, and face-to-face contact.
• Educates clients on all applicable copays, coinsurance, and related fees associated with their insurance coverage or available funding sources, including SFS eligibility.
• Cross-trains to perform check in procedures after screening and provides coverage support as needed

Qualifications

Education: High School diploma or GED equivalent. Preferred two semesters of college or four semesters of vocational training.

Licensure: Marketplace & Your Texas Benefits certifications (acquired after hire)

Experience: Minimum two years work experience in a clerical position. Post high school education may be substituted for this requirement.

Expertise: Excellent communication, computer, basic math, and writing skills. Receive positive feedback from those they serve (patients & co-workers).

Language: Bilingual English/Spanish preferred

Travel: Occasionally

Hours of Work: 8am-5pm M-F with some weekend/evening work.

BENEFITS

Our full-time staff enjoy a competitive compensation package, which includes the following benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Company Paid Life Insurance
• 403(b) Retirement Plan
• 403(b) Retirement Plan Contribution
• Company Paid Short and Long-Term Disability Insurance
• Company Paid Accidental Death and Dismemberment (AD&D) Insurance
• Paid Time Off Bank
• Holiday Pay
• Extended Medical Leave
• Bereavement Leave
• Employee Assistance Program and Emotional Health Support Line
• Workers' Compensation Insurance
• Professional Liability Insurance
• Legal Insurance
• Gym Membership Discount
• Incentive Pay

CHCL's mission is to provide quality primary and preventative health care services to those in need. If you are aligned with CHCL's mission and love working in a fast-paced clinic setting, please apply today.

CHCL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.