Job Details

Administrative Assistant (Lubbock, Tx)

Grow Your Career with GVH! $17–$25/hour + 401(k) & Full Benefits

Do you take pride in staying organized, solving problems independently, and providing outstanding support across multiple locations? GVH 3PL is looking for a highly motivated Administrative Assistant who brings strong communication skills, professionalism, and a can-do attitude. In this role, you'll partner closely with the GVH 3PL President, work with teams across various branches, and act as a central connection point for customers, vendors, and internal departments. If you enjoy keeping operations running smoothly and are energized by variety in your day, we'd love to meet you.

If you're seeking a long-term home and room for professional growth, this position offers an excellent pathway within the GVH Family of Companies.

Schedule

Full-time | Monday–Friday | 8:00 AM–5:00 PM

GVH Distribution is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Note: This job description provides a general overview of the position and is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.

Executive & Managerial Support

• Partner with the GVH 3PL President, Business Development Manager, and select branch leaders to handle a wide range of administrative tasks.
• Prepare detailed reports, comparisons, and documentation for leadership review.
• Provide remote administrative and operational support to the GVH Diversified teams nationwide ensuring timely communication and coordination across teams.

Customer Support & Communication

• Answer calls and emails related to billing, scheduling, product inquiries, and general service needs—ensuring timely same-day responses.
• Troubleshoot order or service concerns by researching issues, identifying solutions, and confirming resolution with the customer.
• Enter, audit, and update customer sales orders within the ERP system, ensuring accuracy in pricing and product details.
• Provide customers and internal teams with updates on ship dates, tracking information, and any order variances.

Operational Assistance

• Maintain up-to-date knowledge of product lines, policies, and incoming receiving schedules.
• Process payments, verify order accuracy, and forward required materials to accounting.
• Support warehouse operations as needed and proactively step in to resolve challenges.

Collections Coordination

• Work with the accounting team to follow up on overdue invoices and assist with collection processes.

General Office Duties

• Handle various office tasks, including filing, organizing, errands, and supply management.
• Maintain office equipment and support senior leadership with day-to-day needs.

• Minimum age: 18
• Strong administrative background with proven customer service experience
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and strong general tech skills
• Administrative: 3 years (Required)
• Customer service: 3 years (Required)
• Microsoft Office: 3 years (Required)
• 3PL: 2 years (Preferred)

• Bachelor's degree or comparable experience in logistics, sales, or similar fields
• Experience with ERP systems, CRM tools, or general office management software
• Bilingual (English/Spanish) is helpful but not required
• Knowledge of supply chain, logistics, or 3PL operations
• Exposure to industrial, oil, or gas sectors is a bonus

• Excellent written and verbal communication abilities for interacting with customers, vendors, and team members
• Skilled at multitasking, prioritizing, and making sound decisions in a fast-paced environment
• High attention to detail with a proactive, service-focused mindset
• Ability to collaborate effectively at all levels within the organization and build strong working relationships

• 401(k)
• 401K matching
• Medical insurance
• Dental insurance
• Vision insurance
• Vacation Pay
• Sick/Personal Pay
• Life Insurance